What good customer due diligence asks
Identify the customer, understand ownership and control, and establish why the relationship is needed.
Know who you are dealing with
Identify the customer, understand ownership and control, and establish why the relationship is needed.
Connect evidence to risk
Consider jurisdiction, activity, product and channel. A checklist is useful, but judgement requires a coherent explanation of the evidence.
Record the reasoning
Explain missing information, follow-up questions and why the decision is proportionate. This is training content, not legal or regulatory advice.